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Bluetooth Issues on Alexa Devices

If you’re having trouble connecting to your Alexa device with Bluetooth, here are some things to try. 

Make sure your Alexa device supports Bluetooth


Compatible devices have a Bluetooth section in the Alexa app. To check, go to the Alexa app, select the Devices icon , and navigate to your device.

Confirm compatibility for your Bluetooth device

There are two types of supported Bluetooth profiles Alexa devices can use:

  • Advanced Audio Distribution Profile (A2DP SNK)
  • Audio/Video Remote Control Profile (AVRCP)

To learn more, go to Supported Bluetooth Profiles for Echo Devices.

Charge the battery for your Bluetooth device

Add new batteries if your Bluetooth device has replaceable batteries.

Check for interference

Move your Bluetooth device and Alexa device away from sources of possible interference, such as microwave ovens, baby monitors, and other wireless devices. Check that your Bluetooth device is close to your Alexa device when you pair it.

Try pairing your Bluetooth devices again

  1. Say, “Pair.”
  2. Open the Bluetooth settings menu on your mobile device, and select your device.

Clear all Bluetooth devices

For Amazon Tap

  1. Select the Devices icon .
  2. Select your Amazon Tap device.
  3. Select Bluetooth Devices > Clear.

For Echo devices

  1. Open the Alexa app, and select the Devices icon .
  2. Select your device.
  3. Select Bluetooth Devices.
  4. Select a device from the list, then select Forget Device. Repeat this step for all other Bluetooth devices on the list.

After you clear all devices, restart your Alexa device and your Bluetooth device.

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How to removed ads from kindle device if you are outside US

  1. Create email and register the device.
  2. Open Chrome and login to amazon website.
  3. Open “new tab” on Chrome and google amazon chat support. or foll link below and click contact us  Live Chat – Amazon.com › Live-Chat › k=Live+Chat
  4. Follow the instruction on the screen and when you get to chat with a representative ask them to remove the ads because you are using it in indonesia.
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Have Alexa Read PDF Files to You

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Did someone send a PDF file you’d love to have Alexa read instead of pouring over it after work? Wouldn’t it be nice to sit back and have Alexa read the full document to you in traffic during rush hour or kicked back at home with a cool beverage?

You can. Here’s how.

  1. Use Amazon’s “Send to Kindle” email service to email the PDF to your Kindle account. The PDF will be stored in your Kindle document library.
  2. Once you’re sure the PDF has been delivered to your Kindle document library, drop into the Alexa app, go to Music, Video, and  Apps and choose the Kindle Books option.
  3. Sift through the list of your available Kindle library and locate the PDF to have Alexa read it on the specific device.

Incidentally, this also works for Microsoft Word files (.doc and docx), Rich Text Format (.rtf), and Amazon Kindle Format (.MOBI, .AZW).